Talk To Us
Not sold on Chattanooga adventure yet? Call us and let us convince you why our city and our hostel are the best.
Please call us at 423-648-8393 during office hours (8-11am and 4-9pm) if you have any questions, or would like to make a reservation.
You can also contact us at firstname.lastname@example.org. Please note that we are unable to honor reservation requests sent via email, so please call or use our online system.
We’d also love to hear from you on our Facebook page. That’s where to go if you want to see what’s new with The Crash Pad, leave a comment, or see what others are saying about us.
Need directions to The Crash Pad? Our street address is 29 Johnson St., Chattanooga, TN 37408. We’re located in Chattanooga’s vibrant Southside, just off I-24. Use the map below to get directions from your starting point, and if you have any problems finding us, just call 423-648-8393 so we can help you find your way here.
View Larger Map
What’s a hostel?
A hostel is basically a hotel with more shared space. Dormitory style Super Bunk beds, shared bathrooms, hangout space, and kitchen are the staples of our hostel. All this shared space is the launching pad for shared stories, shared experiences, and new friends!
Wait, so, I’m sleeping with strangers?
Possibly. It depends on our availability for the day you’re booking. If you’re staying on a full house weekend, then the probability would be high that you’d be sleeping next to someone that you don’t know. However, know that our guests are tremendously respectful of one another and our Super Bunk areas provide an ample amount of privacy. With our private rooms, you’ll be behind a locked door.
Privacy? In the shared bunk areas? What kind of sorcery is this?
No magic tricks here! There are several aspects of the bunk areas that contribute to the privacy: the wood wrap-around design of the bunks, the privacy curtains, the built-in fan for white noise. Also, the way the bunk areas are laid out helps: 4 bunk beds to a room, 3 bunk rooms to a floor. The bunk rooms are divided by a large partition wall and joined by a long hallway.
Is there parking around?
Yes. There are 30 free parking spots right next to our front door. Also, there are 15 spots, back behind our pavilion. Those are free too.
Is it safe in and around your building?
Definitely. Once you check in, we give you a keycard that gives you 24 hour secure access. You have to swipe that keycard to get into the building and again for entry into the accommodations area.
And around the area, we’re in the developing Southside neighborhood: well lit, a good amount of foot traffic, and since we’ve been here, there have been zero incidents.
Is The Crash Pad within walking distance to cool stuff?
For sure! There are number of great bars, restaurants, and art galleries. Alleia
, Terminal Brewhouse
, and Taqueria Jalisco
are all great grub and drink options, within a 5 minute walking radius. Area 61
, Hart Gallery
, and Planet Altered
are all fantastic art galleries that are a 1 minute walk away. Also, check out our custom Google map
to check out all the bars, restaurants, attractions, and cool things we love here in Chattanooga.
What time can I check in?
Our normal check in times are from 4-9pm, Eastern Standard Time. If you’re arriving earlier or later than that window and you have a reservation, give us a call at 423-648-8393, and we’ll arrange your early or late check in.
Can my dog, cat, snake, parakeet, liger stay with us?
Unfortunately not. We have a no pet policy, unless it’s a service animal.
You guys got that Internet there?
Yup. We have free WiFi throughout the entire place and two guest computers that are free for our guests to use at any time.
I heard something about breakfast included?
You heard so right. We provide the supplies (eggs, Niedlov’s
coffee, and spreads), and you make it yourself. We’ll brew the coffee for you. Best part: it’s all included in your bed price.
What’s your cancellation policy like?
It’s just a 24 hour window policy. So, if you cancel outside of the 24 hour window, you’re not liable for any remaining room charges. However, the 25% deposit that you put down to reserve the room is non-refundable.